Terms and Conditions of Use

Preamble

These Terms and Conditions apply to all sales made on the website www.valkunda.com.

Company details:

  • Website: www.valkunda.com
  • Company Name: VALKUNDA
  • Phone: +1-365-904-5088
  • Email: contact@valkunda.com
  • Company Registration Number: 84511653200043

By purchasing from our website, you acknowledge that you have read, understood, and accepted these Terms and Conditions.

Article 1 – Principles

These Terms and Conditions represent the full agreement between the buyer and the seller.
They prevail over any other document or condition unless otherwise agreed in writing.

VALKUNDA reserves the right to modify these Terms and Conditions at any time, with immediate effect once published online.

Article 2 – Content

The purpose of these Terms is to define the rights and obligations of both parties in the context of online product sales through the website www.valkunda.com.

  • Capacity : By purchasing, the customer declares they are legally capable of entering into a contract in accordance with their country’s law.
  • Acceptance : Validation of an order constitutes full and unconditional acceptance of these Terms and Conditions.

Article 3 – Orders

Orders can be placed online through the website catalog.
Orders are subject to product availability.

To validate an order, the customer must:

  • Accept these Terms and Conditions
  • Provide a valid delivery address
  • Select a shipping method
  • Choose a payment method

The sale is confirmed once the customer receives a confirmation email from VALKUNDA and the payment has been processed.

VALKUNDA reserves the right to cancel or block an order in case of:

  • Payment failure
  • Incorrect address
  • Suspicious or fraudulent activity

For order tracking, customers may contact us at:
📧 contact@valkunda.com
📞 +1-365-904-5088 (Monday–Saturday, 8 AM – 8 PM)

Article 4 – Pre-Contractual Information

Prior to placing an order, the customer acknowledges having received clear and understandable information about:

  • Main characteristics of the product
  • Price and calculation method
  • Shipping costs, delivery times, and any additional fees
  • Identity and contact details of the seller
  • Warranty conditions

Article 5 – Electronic Signature

Entering payment details and confirming the order constitute an electronic signature, which has the same legal value as a handwritten signature.

Article 6 – Order Confirmation

The customer will receive an order confirmation by email once payment is processed.

Article 7 – Proof of Transaction

Electronic records stored in VALKUNDA’s systems, under reasonable security conditions, are considered valid proof of communications, orders, and payments between the parties.

Article 8 – Product Information

Products sold are those listed on the website, subject to availability.
Descriptions and images are provided as accurately as possible but are not contractually binding.

Article 9 – Pricing Conditions

Prices are displayed in USD (or local currency where applicable).
They include applicable taxes unless otherwise stated.

VALKUNDA reserves the right to adjust prices at any time, but orders are charged at the price in effect at the time of purchase.

International customers may be responsible for additional costs such as customs duties, import taxes, or clearance fees.

Article 10 – Payment Methods

All orders are payable upon confirmation.

Accepted payment methods:

  • Credit/Debit Card (Visa, Mastercard, etc.)
  • PayPal

The buyer guarantees that they have the legal authorization to use the selected payment method.

In case of fraud or payment issues, VALKUNDA reserves the right to cancel the order.

Article 11 – Delivery

Products are shipped to the delivery address provided at checkout.

  • Delivery times are estimates and may vary depending on logistics providers.
  • Risk of product loss or damage passes to the customer upon delivery.
  • In case of delivery issues (lost or damaged parcel), customers must notify VALKUNDA within 7 days of receipt.

Article 12 – Right of Withdrawal

In accordance with consumer protection laws, customers may withdraw from a purchase within 14 days of delivery.

Exceptions include:

  • Customized or personalized items
  • Final sale items

Article 13 – Warranty and Liability

Products are covered by the legal warranty of conformity and hidden defects warranty.

VALKUNDA cannot be held responsible for misuse of products or damages caused by third parties.

Article 14 – Intellectual Property

All elements of the site (text, logos, images, videos, design) are the exclusive property of VALKUNDA or its partners.
Any reproduction or use without authorization is prohibited.

Article 15 – Force Majeure

VALKUNDA shall not be held liable for failure to execute obligations due to events beyond its reasonable control (e.g., natural disasters, strikes, transport interruptions, pandemics).

Article 16 – Applicable Law and Jurisdiction

These Terms and Conditions are governed by UK law.
In case of dispute, jurisdiction is assigned to the courts of the company’s registered office, unless otherwise required by law.